Sens-AI answers your calls, messages and emails 24/7, handles routine requests, and hands over to your team when a human is needed.
Ask it a real question — plans, compliance, your industry.
Ask for a human: it hands over.
This is the real product — not a video.
Data 100% in the EUIreland · Frankfurt · France — public jurisdictions, DPA online
AI that knows when to stopSensitive cases escalated to your team — even mid-call
Try it here, right nowThe agent on this page is the product — talk to it, write to it
Founding team within reachPilot program: guided setup, direct access
The agent answers 24/7 — on the phone, on your website, on WhatsApp and email. Every request gets an answer, even on Sunday at 11pm.
Opening hours, prices, order tracking, documents to bring: the agent absorbs the repetitive work and can act in your tools (appointments, order tracking). Your team only handles what deserves its attention.
You define what it handles on its own. It answers from your content, and as soon as a request falls outside that scope or needs a human, it hands over.
Four industries, four realities — you'll recognize yourself.
Reception spends the whole day on the phone: towels, arrival times, taxis, room service.
The agent handles pre-arrival, routes every request to the right department — housekeeping, concierge, sales —, transfers emergencies immediately and summarizes every exchange for the team.
→ Reception can breathe, guests are looked after at any hour
See the hospitality use case →Every call interrupts a sale or an eye exam.
The agent answers at any hour — opening times, insurance paperwork, frame availability —, qualifies, logs the callback and prepares the file before the visit.
→ Fewer interruptions, better-prepared customers, files ready
A large share of calls come in the evening and on weekends — when nobody picks up.
The agent picks up, qualifies the project (buying, renting, budget, area) and offers a viewing slot in your calendar.
→ Every missed call becomes a qualified appointment
See the real estate use case →“Where is my order?” floods your support and delays the real disputes.
The agent replies with the real order status, handles simple returns and escalates disputes with the full context.
→ Your team only handles what deserves its attention
See the e-commerce use case →Your industry isn't on the list? The agent adapts to your reality — .
The phone is still the channel for emergencies and serious customers. Your agent answers out loud, 24/7 — and when a human needs to take over, it performs a warm transfer: nobody hangs up, nothing gets lost.
Understands the request in natural language, answers from your content, takes action (appointments, tracking, messages passed on).
A dispute, an emergency, an explicit request for a human — following the rules you set.
Your colleague takes the call live, with the full context in front of them. The customer never repeated a thing.
Sens-AI agent
Listen to a real call · 0:24
Anonymized excerpt from a real call — appointment booking, then a warm transfer.
Every channel in a single inbox: the conversation, the customer context, the agent's summary — and the handover from AI to human, logged.
Context
A faithful illustration of the Sens-AI inbox.
What makes Sens-AI different
01
Not a single line of your data leaves the EU — database in Ireland, cache in Frankfurt, Mistral AI in France. Sub-processors and jurisdictions are public, DPA online. An architecture, not a promise. Verify it brick by brick →
02
An agent that can't stop is a risk, not a product. You define its sources and its scope; when a request falls outside that scope or needs a human, it hands over — all the way to a warm call transfer.
03
The US market leaders charge for every resolved reply. The better their AI works, the more you pay. We chose the opposite: fixed plans, with no per-resolution billing.
Elsewhere — per-resolution billing¹
Up to $0.99 / resolution
Your bill grows with the number of requests handled. Impossible to know your budget in advance.
Sens-AI — subscription
From €79 / month
A volume of conversations included, a budget known in advance — however successful your agent gets.
¹ Public “per resolution” pricing charged by the leading US AI support platforms.
No commitment. Cancel in one click. Free 14-day trial, no credit card.
€79 /month
€199 /month
€399 /month
Every channel — website, WhatsApp, email, phone — is included in every plan. Only the volumes change. Extra voice conversations come in packs. Full details on the pricing page · beyond that: custom deployment.
During the pilot program, you work directly with the founding team:
20 minutes, in your language · then a free 14-day trial if it clicks
See what Sens-AI can take off your plate — 20 minutes, in your language, on your use case.